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Pebby Forevee - Help Center logo

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SHIPPING

10 articles

Help understanding our processing times, how our fulfillment process works, shipping times, delivery issues, and more.

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How long will it take for my order to ship?

Most orders will ship out within 3-5 business days of ordering because we don't just grab these items off a shelf & stuff them into a bag - we make most of them just for you! All of our side slit tees are printed and tagged to order!. *We do like to

How will I know if my order has shipped?

Your tracking link is provided at the bottom of your email!. PLEASE NOTE: Receipt of your fulfillment confirmation email may or may not mean that your order will ship on this date. Please allow around 48hrs for us to complete the fulfillment phase of

My package was marked “Delivered” but it’s not here! Help!

Although the shipping may indicate a successful delivery, many times with USPS the order will not be delivered for a few days. At times, delivery notifications are sent early in order to meet their deadlines, or other unforeseen circumstances. Oftent

I’m confused, I don’t understand why my UPS tracking has two tracking numbers.

UPS SurePost is kind of a hybrid delivery system. It’s possible that your delivery will be handled by UPS from start to finish, or USPS will take over for the final delivery!. If this is the case, you will see a “Postal Service Tracking Number" above

I got my fulfillment confirmation email, and not all my items are shipping out. What’s going on?

Sometimes due to supply chain issues or other circumstances out of our control,  we can end up unexpectedly waiting on a certain design or a certain tee color / size to arrive from a 3rd party. Once we receive that stock back in, we will email you a

Do you ship internationally?

Orders shipped to APO/FPO, Alaska, Hawaii, US territories and PO boxes cannot be expedited. Please note some APO/FPO locations may take an extended amount of time for delivery due to customs. We are not responsible for any additional costs of shippin

Why is my tracking stuck in “Pre-Shipment”?

A tracking number is automatically generated when we print your packing list and shipping label for fulfillment! Because we are a small team who prints all of our tees to order, our fulfillment process tends to take longer than some other companies!.

I live locally, can I just pick up my order at your facility?

Unfortunately, our warehouse is closed to the public and we do not allow in-person pick-up. Thank you for your understanding!

My package is being returned to sender! What should I do?

If you notice that your package delivery was unsuccessful and your order is being sent back to us, we ask you do a few things:Check your order details and ensure that everything looks correct before contacting usReach out to us at [email protected]

My package has been bouncing all over the place / My package is “arriving late."

First, we’re so sorry! Unfortunately, when it comes to shipping, our customer service is only able to see the same tracking information that you are! You will want to contact the carrier (USPS / UPS) directly with your tracking number to gain more in