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Pebby Forevee - Help Center logo

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SHIPPING

Help understanding our processing times, how our fulfillment process works, shipping times, delivery issues, and more.

How long will it take for my order to ship, and where can I find my tracking information?

Most orders will ship out anywhere within 1-3 business days of ordering. During the holiday seasons, this processing time may extend out closer to 5 business days due to high order volume!

How will I know if my order has shipped?

Once your order reaches the fulfillment stage, you’ll receive a fulfillment confirmation email with your tracking link located at the bottom of the email. 📌 Tracking Information:. Sometimes technology doesn’t cooperate, and our shipping system may e

My package was marked “Delivered” but it’s not here! Help!

We sincerely apologize for this situation. While tracking may show a successful delivery, USPS packages can sometimes arrive a few days later due to early delivery notifications or unexpected delays. In most cases, the package is delivered within 1-3

Do you ship internationally?

Yes! We ship internationally! 🌍. If you have any questions, feel free to reach out! 💛

I live locally, can I just pick up my order at your facility?

"Unfortunately, our warehouse is not open to the public, and we are unable to accommodate in-person pickups. Thank you for your understanding!".

My package is being returned to sender! What should I do?

If your package delivery was unsuccessful and is being returned to us, please follow these steps:. We’re here to help and will work with you to find the best solution!