Pebby Forevee - Help Center logo
Pebby Forevee - Help Center logo

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FAQs surrounding order cancellations, changes, missing/damaged/incorrect items, items shipping separately, etc.

Can I cancel my order?

All you need to do is contact us at [email protected] with your order number and a request to cancel. *Once an item has begun fulfillment, or you have received your shipping confirmation email, we are unable to cancel your order or mak

Can I make changes to my order?

This could include a size alteration, removal of an item or items, or the addition of items. Orders typically begin fulfillment through our specialized system within 24 hours of purchase. *If your order has already started the fulfillment process, we

I got my order, but an item was incorrect, missing, or damaged.

You can communicate this with us in one of two ways:. Start a return at Within the returns and exchanges portal, for any eligible item, you are able to select the return reason most applicable to your issue, submit your phot