Pebby Forevee - Help Center logo
Pebby Forevee - Help Center logo

All articles

ORDERS

FAQs surrounding order cancellations, changes, missing/damaged/incorrect items, items shipping separately, etc.

Can I cancel my order?

Please contact us at [email protected] with your order number and a request to cancel. We will do our very best to get back to you in a timely manner to address your request. *We do fulfill orders from two separate fulfillment centers.

Can I make changes to my order?

This could include a size alteration, removal of an item or items, or the addition of items. Orders typically begin fulfillment through our specialized system within 24 hours of purchase. *If your order has already started the fulfillment process, we

I got my order, but an item was incorrect, missing, or damaged.

You can communicate this with us in one of two ways:. Start a return at returns.pebbyforevee.com. Within the returns and exchanges portal, for any eligible item, you are able to select the return reason most applicable to your issue, submit your phot